Owner Micah Mangione talks about why he started the company:
"In 2011, we entered into a business venture with the purpose of reselling used medical lab equipment online.
The vision for our Ecommerce site was metaphorically like the successful eBay model, but specifically for selling this specialized equipment.
We hired a tech/software company to build our Ecommerce site, and we were excited to see this idea become a reality. This site was going to be the foundation of our business.
After many attempts at development, the tech/software company failed to build the functional site they promised. We were left in a tough financial situation because we had a fixed budget and limited time. Basically, both time and money were in short supply.
We experienced various problems with the software company, the most prevalent being their lack of transparency. They over-promised and under-delivered, misquoted timelines and added additional costs that weren't initially discussed."
"Necessity is the mother of all invention, so I began reading books on software development
from the library and decided to build the software myself.
This was before YouTube and the extensive online access we have today.
The end result of my efforts was a functional website.
Despite this software success, the company vision didn't come to fruition in the long run because we ran out of money. Unfortunately, we couldn't launch the product. But, all was not lost...
In fact, a new vision came into the picture. I decided to focus on software development. This disappointing experience is what led me down the pathway to who we are and what we do today."
"I realized I had a true passion for building software and went to work for a venture
capital firm building software for startups they acquired. It was during this period
that I discovered my experience with the tech/software company was not unique. I
relived my same startup failure over and over in dealing with these newly acquired
The most common problem was the minimally functional and poorly implemented software these companies were using. We often had to tear the coding apart and rebuild it. Essentially, we had to start from scratch.
When working with the venture capital firm, I witnessed at least 12 to 15 startups fail every year due to poorly implemented software."
"I was tired of seeing so many ideas fail and I wanted to make more of an impact. It
was unfortunate because these small businesses are usually at a very fragile point in
their development. I feel like companies take advantage of this.
My experience with the venture capital firm caused me to realize I needed to start a software company rooted in integrity: a software company focused on solving the real struggles most consumers face when needing to implement a project.
That's why we are passionate about helping companies. We see how people are being taken advantage of, whether intentionally or unintentionally. We see new businesses so often spend money they can't afford without getting the results they need. Time is money and so often they run out of both."
"Connect···IO was founded with the intention to make
a difference for real people. It's our mission to deliver real results for our
We've become a team of intellectuals who have a passion for bettering humanity by ensuring small businesses have their software and technology needs well taken care of so they can deliver the services they offer to their customers.
We take a more holistic approach to assessing needs and capabilities. We build custom applications and we make sure that our clients-whatever state they're in-get what they need for the lowest possible cost and understand it.
We don't take advantage of them, which is, unfortunately, very common. Instead, we take care of them.
We've taken on a larger role than I ever imagined when I first had this vision. We're like a one-stop-shop. We may not know every answer, but we have a lot of people who are industry specialists that we can call upon for solutions.
Our clients have many different types of questions. The depth and breadth of these various needs have compelled us to become that ultimate solution. I thought the focus would be on websites and applications, but our customers need more. They need a holistic set of solutions and that's exactly what we provide.
For me, the feeling of helping a small business prosper and grow is the most meaningful outcome."